OneDrive for Business stops syncing libraries, or the icon overlays don’t appear on synchronized files and folders after you install Office 2016

OneDrive for Business stops syncing libraries, or the icon overlays don’t appear on synchronized files and folders after you install Office 2016

PROBLEM

Consider the following scenario.

  • You upgraded to Office 2016 on your computer.
  • When you use OneDrive for Business, your libraries stop syncing and the icon overlays don’t appear on synchronized files and folders.
SOLUTION

To resolve this issue, perform these steps:

  1. Manually start the OneDrive for Business Desktop app by using the Start menu.
  2. Restart the computer.Note After you restart your computer, you shouldn’t have to manually start OneDrive for Business again. The OneDrive for Business Desktop app should start on its own and then sync your libraries.
MORE INFORMATION

This is a known issue. This issue occurs because OneDrive for Business doesn’t restart after you install Office 2016.